At Ecobotanica Pty Ltd, we respect your privacy and are committed to its protection. We are bound by the Australian Privacy Principals of the Privacy Act 1988(Cth).
Why and when Ecobotanica Pty Ltd collects your information
Ecobotanica Pty Ltd collects the information you give us either online or by email, post, face to face, over the phone, via online tools such as facebook or through our website sales page. Your IP address and tracking information will only be used to validate the effectiveness of the media used to promote Ecobotanica activities and collection of personal information required to provide services to you, and also for ongoing management and support of those services. This information includes your full name, mailing address, phone number, email address, ABN.
Eventbrite is used to manage event registrations, Zoom is used to manage webinars and virtual consultations and Survey Monkey is used to capture feedback for research and development of our services. Information captured by these is stored overseas.
We DO NOT save your payment details such as your credit card number or bank account details. Ans we do not share your information with other parties.
How Ecobotanica Pty Ltd uses your information
We collect and use your personal information to deliver our services to you. This will include provision to you of sales and horticultural support and other functions relevant to your services with us.
We may use your information to contact you for marketing purposes including but not limited to new products, services, promotions, give-aways, via email and telephone. If you do not wish to receive any marketing communications from Ecobotanica Pty Ltd you may opt-out and stop the delivery of future promotional material from Ecobotanica Pty Ltd by following the special instructions in the email you receive. These instructions will tell you how to remove your name from our promotional list.
Disclosure of your information to third parties
We do not supply your personal information to any third parties.
Our relationships with third party service providers are governed by our contracts with them. Those service contracts contain privacy and confidentiality provisions which are consistent with the Australian Privacy Law obligations.
Accuracy / Access
If you believe that Ecobotanica Pty Ltd may hold other personal information about you which is inaccurate, or you wish to change or update any of the personal information you have provided, please contact us via email.
The transfer of information across any media may involve a certain degree of risk, and the Internet is no different. However, helping you to keep your information secure is very important to Ecobotanica Pty Ltd
In order to protect the security of personal information transmitted to Ecobotanica Pty Ltd on line, our Web servers support the use of the Secure Socket Layer (SSL) Protocol where appropriate. Using this protocol, information transferred between our systems is encrypted.
You can also use simple precautions to help protect your security, such as protecting against the unauthorised use of your username or password or other authentication id.